| Quality and Standardization |
| Abbreviation: KVALNORM
|
Load: 30(L)
+ 20(E)
+ 0(LE)
+ 10(S)
+ 0(FLE)
+ 0(PEE)
|
| Lecturers in charge: |
dr. sc. Diana Božić |
| Lecturers: |
prof. dr. sc. Natalija Kavran
(
Lectures
)
doc. dr. sc. Diana Božić
(
Exercises, Seminar
)
|
| Course description: Introduction. The concept and meaning of quality, regulations and standards. Quality of products services and processes. Quality
assurance program and methods. Optimal quality and its cost. Quality of technical system. Reliability of a complex system.
Standardization. Rating system in accordance with regulations and standards. Croatian standards governing the quality, composition,
rights and obligations of supervisory services. International Organization for Standardization. ISO 9000. Ecological acceptability
of products and processes. Standardization of goods. Defining requirements for transportation services. Vehicle type-approval.
Vehicles in road traffic. Road Traffic Safety Act. Monitoring the content of the lecture. Assigning the topic of the seminar
paper. Guidelines and assistance in preparing a seminar paper. Visit to the Croatian Standards Institute.
|
| Compulsory literature: |
| 1. |
Skoko, H.: Upravljanje kvalitetom, Sinergija, Zagreb, 2000. |
| Recommended literature: |
| 2. |
Juran, J.M., Blanton Godfrey, A.: Juran s Quality Handbook, Mc Graw Hill, 1999. |
| 3. |
Lawrence, J.A., Pasternack, B.A.: Applied Management Science, Wiley, 2002. |
|