Passengers and Luggage Handling Technology |
Abbreviation: TEHPRIPP
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Load: 30(L)
+ 15(E)
+ 0(LE)
+ 0(S)
+ 0(FLE)
+ 0(PEE)
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Lecturers in charge: |
dr. sc. Ružica Škurla Babić |
Lecturers: |
Maja Ozmec-Ban
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Exercises
)
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Course description: Regulatory framework on passenger and baggage handling. Flight preparation, passengers' registration, seat assignment, boarding
priority, reservation status and types of passengers. Transportation documents. Classification of passengers. Transport procedures
for: unaccompanied minors, INCAP passengers, VIP passengers, FF passengers, groups, mass transport of children, inadmissible
passengers and deportees. Transit and transfer passenger handling. Types of baggage, restriction on acceptance of baggage,
access baggage. Handling procedure of pets in cabin. Handling of bulky, fragile and valuable baggage in cabin. Handling of
diplomatic baggage and weapons in cabin. Types of baggage tags. Passenger and baggage irregularities. New trends in passenger
and baggage handling procedures.
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Compulsory literature: |
1. |
Radačić, Ž., Suić, I., Škurla Babić, R: Tehnologija zračnog prometa I, Fakultet prometnih znanosti, Zagreb, 2008. |
2. |
Škurla Babić, R.: Autorizirana predavanja i prezentacije (sustav za e-učenje Merlin) |
3. |
Ozmec-Ban, M.: Autorizirana predavanja i prezentacije (sustav za e-učenje Merlin) |
Recommended literature: |
4. |
Ashford, N. et al.: Airport Operations, Second Edition, McGraw-Hill Education, 2012. |
5. |
Belobaba, P. P., Odoni, A., Barnhart, C.: The Global Airline Industry, John Wiley & Sons Ltd, Chichester, UK, 2016. |
6. |
Passenger Ground Services eTextbook, IATA, Montreal 2017. |
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