Postal Systems Abbreviation: POŠSU Load: 45(L) + 0(E) + 0(LE) + 30(S) + 0(FLE) + 0(PEE) Lecturers in charge: dr. sc. Tomislav Kljak Lecturers: dr. sc. Katarina Mostarac ( Lectures, Seminar ) Course description: Basic concepts and subject of study. System approach. General system theory, system methodology and science. System definition, properties and classification. Historical review, couriers, dealers, etatization, liberalization. Universal postal system in the environment (socio-economic point of view). Isomorphism and analogy with the transport, communication and public service (SGEI) systems. Basic views (technological, economic and regulatory) and a holistic approach to the postal system. Regulatory framework (world, european and national). Universal Postal Network, Transport and Technology (technical-technological unity). National and European postal system and postal unions. Stakeholders in the postal system. National Postal Administration and Regulatory Authority. National postal operator and other service providers. Postal services and postal services market. USO and customer protection. Separation of postal and other related activities (criteria: subject matter, statistical monitoring and systematic description). Liberalization of the postal market. Postal logistics systems. Financial services. Telecommunications and other services provided by national postal service providers. Overview of world and European postal operators. Systematic analysis and synthesis of world and European postal systems in relation to the Croatian postal system (generalization and classification). Lecture languages: hr Compulsory literature: 1. Radošević, D.: Osnove teorije sustava, Nakladni zavod Matice Hrvatske, 2001. 2. Bošnjak, I.: Tehnologija poštanskog prometa 2, Fakultet prometnih znanosti, Zagreb, 1999. Recommended literature: 3. Čušević, S., Bošnjak, I.: Sustavsko inženjerstvo u transportu i komunikacijama, Fakultet za saobraćaj i komunikacije Univerziteta u Sarajevu, Sarajevo, 2006. 4. Walsh, T.: The European Mail Manifesto - growth, partnership and innovation in a changing industry, Postal Users Group, 2006. 5. Copenhagen Economics: Main Development in the Postal Sector (2008-2010), Study for the European Commission, DG Internal Market, 2010. 6. Wik-Consult: Main Developments in the Postal Sector (2010-2013), Bad Honnef, Germany, 2013.

Legend

L - Lectures

E - Exercises

LE - Laboratory exercises

S - Seminar

FLE - Practical foreign language exercises

PEE - Physical education excercises

* - Not graded