| Quality Management in Aviation |
| Abbreviation: UPKVAL
|
Load: 30(L)
+ 15(E)
+ 0(LE)
+ 0(S)
+ 0(FLE)
+ 0(PEE)
|
| Lecturers in charge: |
dr. sc. Anita Domitrović
dr. sc. Diana Božić
|
| Lecturers: |
doc. dr. sc. Diana Božić
(
Exercises
)
izv. prof. dr. sc. Anita Domitrović
(
Exercises
)
|
| Course description: History of quality systems. Quality control (QC). Quality assurance (QA). TQM- Total Quality Management. International and
national standards for quality systems. ISO quality system. Quality systems in aviation. Standards in aviation. Characteristic
of quality system in aviation. Compliance monitoring system. Management system. Quality system in aircraft operation and mainenance.
An organization charts for aviation organisation. Duties and responsibilities of responsible staff. Management system of training
organisations in aviation.
|
| Compulsory literature: |
| 1. |
Domitrović, A.; Božić, D.: Upravljanje kvalitetom u zrakoplovstvu, Autorizirana predavanja, Fakultet prometnih znanosti, Zagreb,
2016., dostupno na sustavu Merlin
|
| Recommended literature: |
| 2. |
Injac, N.: Mala enciklopedija kvalitete, Oskar, Zagreb, 2002. |
| 3. |
Skoko, H.: Upravljanje kvalitetom, Sinergija, Zagreb, 2000. |
| 4. |
Juran, J.M., Blanton Godfrey, A.: Juran's Quality Handbook, Mc Graw Hill, 1999. |
| 5. |
Lawrence, J.A., Pasternack B.A.: Applied Management Science, Wiley, 2002. |
| 6. |
Andersen, Bjorn; Fagerhaug,Tom: Root Cause Analysis: Simplified tools and Techniuqes, Second Edition,ASQ Quality Press, Milwaukee,
Wisconsin, USA, 2006.
|
|